Contact Us

We're here to help. Reach out to us through any of these channels.

Email

CIO@sancarlospangasinan.com

We'll respond within 24 hours

Phone

(075) 600-1432

City Hall trunk line · Mon-Fri: 8:00 AM - 5:00 PM

Office Hours

Monday - Friday8:00 AM - 5:00 PMOpen

Lunch Break12:00 PM - 1:00 PMBreak

Saturday & SundayClosedClosed

National & Local HolidaysClosedClosed

Emergency

National Emergency Hotlines

Nationwide emergency numbers, verified against official national directories.

911National Emergency Hotline Verified 117PNP Emergency Hotline Verified 143Philippine Red Cross Verified 8888Citizens Complaint Hotline (Office of the President) Verified

City Lines

City Emergency & Office Lines

Each line shows its verification status. Lines marked “historical” come from the decommissioned 2017 city website and must be re-dialed before being treated as current — please call the verified City Hall trunk line first.

(075) 600-1432 historical - re-verifyCity Hall (general trunk line)(075) 955-5911 historical - re-verifyCDRRMO (Disaster Risk Reduction and Management Office)(075) 532-9896 historical - re-verifyPolice Station (PNP San Carlos)(075) 544-2887 historical - re-verifyFire Station (BFP San Carlos)

Dedicated ambulance and medical-emergency hotlines for the city are pending verification and will be published once confirmed with the LGU. For medical emergencies, call 911 or the verified City Hall line.

City Government Directory

The verified City Hall trunk line works for every office. Per-office numbers below are from the old city website (2017 archive) — labeled historical, do not dial until verified. Department head names are from the 2024 archived LGU directory.

(075) 600-1432 — City Hall trunk lineVerified (official LGU site) — ask for any officeVerified

CIO@sancarlospangasinan.comGeneral / City Information Office · Mayor's Office: CMO@sancarlospangasinan.comVerified

Per-office numbers (historical, 2017 archive) historical — do not dial until verified

Office of the City Mayor — (075) 955-5929Bulwagan (city events hall) — (075) 955-5424Office of the City Vice Mayor — (075) 955-5908Sangguniang Panlungsod Office — (075) 955-5626Accounting Office — (075) 955-5424City Information Office — (075) 955-5201 / (075) 203-0448Engineering Office — (075) 955-5429City Treasurer's Office — (075) 955-5107City Health Office — (075) 955-5917Local Civil Registry — (075) 531-4114City Population Office — (075) 955-5853City Human Resources Management Office — (075) 955-5659General Service Office — (075) 955-5427City Planning & Development Office — (075) 634-1018City Assessor's Office — (075) 955-5704City Social Welfare Development Office — (075) 955-5085City Agriculture Office — (075) 955-5826CDRRMO (Disaster Risk Reduction Mgmt) — (075) 955-5911City Library — (075) 632-3086City Cooperative Office — (075) 955-5852City Cemetery Office — (075) 955-5152Liga ng mga Barangay — (075) 955-5332Public Employment Service Office (PESO) — (075) 203-0450Police Station (PNP) — (075) 532-9896Fire Station (BFP) — (075) 544-2887

Department headsas of 2024-06-03 (archived LGU directory; re-verify for the 2025-2028 term with the City HRM Office)

Chief of Police, PNP San Carlos City — PLTCOL Eleazar C. EdolmoActing City Fire Marshal (BFP) — FCINSP Ronaldo M. PerezSan Carlos City Jail Warden (BJMP) — JCINSP Reynaldo C. OcretoSecretary to the Mayor / City Information Officer — Maria Lorceli A. EstradaCity Disaster Risk Reduction and Management Officer (CDRRMO) — Ruby DG. BallesterosCity Social Welfare & Development Officer — Alejandro R. Fermin IIIOIC - City Librarian — Ms. Marissa M. SyquicoCity Election Officer (COMELEC) — Rowena B. RosarioCity Cooperative, Entrepreneurship, Livelihood Development Officer — Arlaine M. De VeraSecretary to the Sangguniang Panlungsod — Jhuliano G. NazarenoPublic Attorney III / OIC-DPA (PAO) — Atty. Teofilo J. Royulada Jr.City Administrator — Engr. Alre G. AbalosunconfirmedCity Local Civil Registrar — Atty. Jennifer C. BalarbarunconfirmedCity Health Officer — Dr. Edwin DV. Guinto / Dra. Luisa F. CayabyabunconfirmedCity Veterinarian — Dr. Solomon T. GabuyanunconfirmedCity Accountant — Rosemarie R. SentingunconfirmedCity Budget Officer — Ms. Millete V. LopezunconfirmedCity Population Officer — Ms. Romarie P. SorianounconfirmedCity Treasurer — Thelma A. Macaraeg / Lourdes M. LlamasunconfirmedCity HRM Officer — Divina F. SandersunconfirmedCity Assessor — Ms. Catherine D. CatolicounconfirmedCity Legal Officer — Atty. Glee-Cee E. Macaranas-BascounconfirmedCity Agriculturist — Nerissa T. CabuayunconfirmedCity General Services Officer — Estrellita B. JacabanunconfirmedRevenue Collection Officer — Voltaire Enrico R. Cabuayunconfirmed

Social

Department & Service Pages

Follow and reach out to city services and partner offices on Facebook.

Utilities

Electricity (CENPELCO), water, and telecom service information

Source: Contact details and social links scraped from the official City of San Carlos, Pangasinan website (sancarlospangasinan.gov.ph/contact/) on July 28, 2026.